Shipping
Shipping Information
We ship GANABRASH worldwide from our European and overseas fulfillment partners. Here's what to expect.
Processing time
Orders are processed within 1–3 business days, Monday to Friday excluding holidays. You'll get a confirmation email with tracking as soon as your order ships.
Delivery times
| Destination | Estimated delivery |
|---|---|
| European Union | 7–20 business days |
| United Kingdom | 10–21 business days |
| United States & Canada | 10–20 business days |
| Rest of World | 14–25 business days |
Estimated, not guaranteed. Customs, weather, and carrier issues can affect timing.
Shipping costs
Calculated at checkout based on your destination and order weight. Any free-shipping thresholds will be visible before payment.
Customs & duties
Orders shipped outside the European Union may be subject to import duties or taxes imposed by your country. These charges are the recipient's responsibility and aren't included in the product or shipping price. Check with your local customs office for specifics.
Tracking
You'll receive a tracking number by email once your order ships. Please allow up to 48 hours for tracking to update after dispatch.
Split shipments
If your order contains items from different warehouses, they may arrive in separate packages on different days. Each shipment gets its own tracking number.
Incorrect address
Please double-check your shipping address at checkout — we can't be responsible for orders sent to an incorrect address provided at checkout. If a package is returned to sender, you'll be responsible for the cost of reshipment.
Lost or delayed packages
If your package hasn't arrived within the estimated delivery window, email sales@ganabrash.com and we'll investigate with the carrier.
For the full legal shipping policy, see here.